At Nitya Artists Centre, we are committed to delivering your orders promptly and in perfect condition. This Shipping Policy outlines our shipping procedures, timelines, and terms.

1. Order Processing Time

  • All orders are processed within 7–8 business days (excluding weekends and public holidays) after receiving your payment confirmation.

  • You will receive an email notification once your order has been shipped, along with tracking details (if applicable).

2. Shipping Methods & Delivery Time

We offer standard and expedited shipping options through trusted delivery partners.

  • Standard Shipping: 5–10 business days (within India)

  • Express Shipping: 2–5 business days (within India)

  • International Shipping: 7–21 business days (may vary based on destination and customs processing)

Please note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or customs inspections.

3. Shipping Charges

  • Shipping of paintings with in India for to be shipped in roll form are free. Shipping charges are calculated at checkout based on the order weight, dimensions, and destination.

  • Free shipping may be offered for promotional periods or for orders above a specified value, as mentioned on our website.

4. International Shipping

  • We ship worldwide; however, customers are responsible for any customs duties, taxes, or import fees applicable in their country.

  • Customs clearance may cause delays beyond our control.

5. Address Accuracy

Please ensure your shipping address is correct and complete. Nitya Artists Centre will not be responsible for orders shipped to incorrectly provided addresses.

6. Order Tracking

Once your order is shipped, you will receive an email/SMS with a tracking number and link to monitor your shipment.

7. Delays & Issues

While we strive to meet delivery timelines, Nitya Artists Centre is not liable for delays caused by courier partners, natural disasters, strikes, or other events beyond our control.

8. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

  • For lost packages, we will coordinate with the courier to resolve the issue. Refunds or replacements will be processed as per our Refund Policy.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us at:
📧 Email: nityaartistscentre@gmail.com
📞 Phone: +91-7400009978
🌐 Website: https://nityaartistscentre.com